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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Saras Boxes > UFS2 + UFS3-Tornadoflasher

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Old 11-04-2011, 18:17   #1 (permalink)
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HWK NOT CONNECTED or DEAD

Hi.
I have UFS Box Tornado. I was working with it, but some program do BSOD and I had restored.
After tools of UFS not worked:
I started DCTxBB5.exe and clicked "Connect" after, I had error message, that say, reinstall Support Suite. I did it: uninstalled and install again. But, when I clicked "Start HWK update" in HWKUpdate Client and get it:

-- UFSx Device: UFS3 Sarasoft, USB S/N: 78890
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 78890
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK NOT CONNECTED or DEAD
-- HWK ERROR : 0010

Please, help me. What should I do?
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Old 11-04-2011, 18:25   #2 (permalink)
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just repair ur hwk ic with repair dongle..........
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Old 11-04-2011, 19:50   #3 (permalink)
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how can I do it?
must I done "Update Frimware" in HWKUpdate Client and get new key? If I do it, who will give new key for my HWK?

sorry for my questions))
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Old 11-07-2011, 12:04   #4 (permalink)
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Originally Posted by .::GSMDREAM::. View Post
just repair ur hwk ic with repair dongle..........
Please, tell me, how can I do it??
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Old 11-07-2011, 12:08   #5 (permalink)
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BRO TRY IT.........
DITS HWK Repair Video
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Old 11-07-2011, 13:46   #6 (permalink)
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Quote:
Originally Posted by nazmul hossain View Post
BRO TRY IT.........
DITS HWK Repair Video
I have some error:

15:40:09 Initialize...
15:40:10 Device: MSP430F11x1. Info(0x1000-0x10FF), Main0xF000-0xFFFF)
15:40:10 Erasing flash memory...
15:40:11 Erase failed. Synchronization error.

I did it, how in video, had set all parameters how in video, only Port had own (com 2)...

What did I do wrong?
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Old 11-07-2011, 17:44   #7 (permalink)
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com must look in device menager if all ok post screenshot, did you good connect hwk to dits ???? are sure ?? post photo
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Old 11-08-2011, 09:22   #8 (permalink)
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Quote:
Originally Posted by kikas112 View Post
com must look in device menager if all ok post screenshot, did you good connect hwk to dits ???? are sure ?? post photo


With device manager all OK (see screen short)

how check good connect to dits??

In HWK Update Client I have next


Please, help me
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Old 11-08-2011, 13:41   #9 (permalink)
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not doing good contact the hwk.

why error
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Old 11-08-2011, 14:02   #10 (permalink)
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link to download the software to repair hwk
thx
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Old 11-08-2011, 14:18   #11 (permalink)
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Originally Posted by cellcarcol View Post
not doing good contact the hwk.

why error
how can I correct it?

May be it problem with hardware and I need to give UFS to repair or may I will correct it myself?
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Old 11-08-2011, 16:41   #12 (permalink)
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HWK NOT CONNECTED or DEAD plese help me
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Old 11-09-2011, 04:02   #13 (permalink)
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look now ufs not needed, unplug hwk module insert to the DITS usb hwk dongle and try again, dits need drivers prolific pl2303
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Old 11-09-2011, 14:52   #14 (permalink)
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Quote:
Originally Posted by kikas112 View Post
look now ufs not needed, unplug hwk module insert to the DITS usb hwk dongle and try again, dits need drivers prolific pl2303
I can't do it. I have everything built into one device.

It's my UFS HWK



What can I do??? Please, help me!
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Old 09-24-2012, 06:49   #15 (permalink)
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Quote:
Originally Posted by .::GSMDREAM::. View Post
just repair ur hwk ic with repair dongle..........
hi,

my hwk not connected or dade. what i do.

hear is log-
-- UFSx Device: UFS3 SarasSoft, USB S/N: 78999
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : 78999
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK NOT CONNECTED or DEAD
-- HWK ERROR : 0010
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