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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Saras Boxes > UFS2 + UFS3-Tornadoflasher

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Old 05-26-2010, 21:42   #1 (permalink)
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Tornado UFS-3 + HWK

A few days ago I bought the Tornado UFS-3 box and the HWK module.
When I installed the HWK Support Suite v02.10.000 and tried to update I got this message:

-- UFSx Device: UFS3 SaraSoft, USB S/N: xxxxx
-- Setup Ok

Licence 5 not active

What does this mean and how can I solve this problem?
I got no licence from the shop where I bought the box.
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Old 05-26-2010, 21:44   #2 (permalink)
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poste all log




B.R Yassine
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Old 05-26-2010, 21:51   #3 (permalink)
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Quote:
Originally Posted by yassinek85 View Post
poste all log




B.R Yassine
What log? There is no other. That's all the update program has shown.
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Old 05-26-2010, 22:29   #4 (permalink)
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Quote:
Originally Posted by GsmHobby View Post
What log? There is no other. That's all the update program has shown.
This is what you see on the screen:

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Old 06-04-2011, 06:52   #5 (permalink)
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i have ufs3 box
ufsx s/n :98249
when update licence 5 not active message appear
plz help me
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Old 06-05-2011, 12:10   #6 (permalink)
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just use ufs 3 tools or twister activator and write firmware again
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Old 06-05-2011, 14:03   #7 (permalink)
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Arrow me having problem while updating ufs any trick......plzz

Quote:
Originally Posted by yassinek85 View Post
poste all log




B.R Yassine
Upgrade log:
---------- HWK Update Client v 2.1.0.0 ----------
---------- HWK upgrade started:6/2/2011 1:28:58 PM ----------
-- Target Id : 62 CF 1 10
-- UFSx Boot : UFxBoot V2.2 (c) SarasSoft 2003.
-- UFSx Firmw.: UFS_USB V2.8 (c) SarasSoft 2007.
-- UFSx S/N : ******
-- Features : 00000001
-- Licence 5 : True
-- UFSx Vendor: TORNADO
-- HWK ID :
-- HWK Status :2, DL: 1
----------
Locating HWK Upgrade server...
HWK Upgrade server found!
Preparing connection to server...
Connecting to HWKUpgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Error: Server returned unrecognized reply



IT'S EVERY THING IS FINE BUT ERROR WHILE AUTHENTICATING WITH THE SERVER........... PLZZZZZZ HELP ME.......
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Old 06-05-2011, 17:23   #8 (permalink)
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bro use a latest version and all be ok
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Old 06-05-2011, 17:35   #9 (permalink)
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Quote:
Originally Posted by kikas112 View Post
just use ufs 3 tools or twister activator and write firmware again
always try to relay on req.fbi and your reseller
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Old 06-07-2011, 09:48   #10 (permalink)
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Exclamation i was totally confused!!!

Quote:
Originally Posted by kikas112 View Post
bro use a latest version and all be ok
Bro, what do u mean by latest version, if ur ufs doesn't update then how could u use main setup file as well as minor files.... what u really want to say jus say clearly!!! me talking abt ufs update n u r jus saying as if mxkey... wright???
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Old 06-07-2011, 10:14   #11 (permalink)
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Quote:
Originally Posted by octopus_mobile View Post
upgrade log:
---------- hwk update client v 2.1.0.0 ----------
---------- hwk upgrade started:6/2/2011 1:28:58 pm ----------
-- target id : 62 cf 1 10
-- ufsx boot : Ufxboot v2.2 (c) sarassoft 2003.
-- ufsx firmw.: Ufs_usb v2.8 (c) sarassoft 2007.
-- ufsx s/n : ******
-- features : 00000001
-- licence 5 : True
-- ufsx vendor: Tornado
-- hwk id :
-- hwk status :2, dl: 1
----------
locating hwk upgrade server...
Hwk upgrade server found!
Preparing connection to server...
Connecting to hwkupgrade server...
Server connection successfully established.
Authenticating on server...
Authentication stage error: Error: Server returned unrecognized reply



it's every thing is fine but error while authenticating with the server........... Plzzzzzz help me.......
use new update client 02.20
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Old 06-07-2011, 10:43   #12 (permalink)
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helo 2 all not anybody help others.i dont understand why?
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Old 06-07-2011, 10:44   #13 (permalink)
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i nead help but till not any body help me about solving the prob like in this page
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Old 06-08-2011, 10:20   #14 (permalink)
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SirA few days ago I bought the Tornado UFS-3 box and the HWK module.
When I installed the HWK Support Suite v02.10.000 and tried to update I got this message:

-- UFSx Device: UFS3 SaraSoft, USB S/N: 71875
-- Setup Ok

Licence 5 not active

What does this mean and how can I solve this problem?
I got no licence from the shop where I bought the box.Help me
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Old 06-11-2011, 07:18   #15 (permalink)
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octopus_mobile Odia says:
"You MUST update your HWK using client 2.2.0.0, old client versions will no longer work."

in this topic only --------- hwk update client v 2.1.0.0 ---------- so you can't update old ver try latest and then post resoults
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