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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Saras Boxes > n-Box

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Old 04-08-2010, 19:36   #1 (permalink)
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micro hwk ufs

i need help with this error
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Old 04-10-2010, 08:00   #2 (permalink)
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Quote:
Originally Posted by sweetboy View Post
i need help with this error
Try This :

1. Run the update client.
2. Select your language.
3. Click "Next".
4. Wait until the "Update UFS Firmware" button is enabled and then click it.
5. Select req.fbi file, you will need to get this file from the support area.
6. After a few seconds the process will complete and create a file called xxxxxx.req. (where xxxxxx is your UFS serial number)
7. caluclate your reg file with caluclator you will get fbi file in ufs update client folder
8. after that you geting fbi file , perform steps 1-4 above.
9. Select xxxxxx.fbi
10. After a few seconds your box will be authorised
BR

e-gsmshop
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Old 04-10-2010, 13:50   #3 (permalink)
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Quote:
Try This :

1. Run the update client.
2. Select your language.
3. Click "Next".
4. Wait until the "Update UFS Firmware" button is enabled and then click it.
5. Select req.fbi file, you will need to get this file from the support area.
6. After a few seconds the process will complete and create a file called xxxxxx.req. (where xxxxxx is your UFS serial number)
7. caluclate your reg file with caluclator you will get fbi file in ufs update client folder
8. after that you geting fbi file , perform steps 1-4 above.
9. Select xxxxxx.fbi
10. After a few seconds your box will be authorised
BR





i have done all off that still same problem
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Old 04-10-2010, 19:28   #4 (permalink)
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finally i get problem solved my hwk working
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Old 04-18-2010, 02:30   #5 (permalink)
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how please? i have same problem
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Old 04-18-2010, 08:35   #6 (permalink)
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Quote:
Originally Posted by pcmarket View Post
how please? i have same problem
Pudiste arreglar el problema del idioma?
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Old 04-25-2010, 00:59   #7 (permalink)
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Quote:
how please? i have same problem

1. Run the update client.
2. Select your language.
3. Click "Next".
4. Wait until the "Update UFS Firmware" button is enabled and then click it.
5. Select req.fbi file, you will need to get this file from the support area.
6. After a few seconds the process will complete and create a file called xxxxxx.req. (where xxxxxx is your UFS serial number)
7. use update tool to creat xxxx fbi file and write to hwk
and you will able to use hwk software
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Old 04-25-2010, 18:38   #8 (permalink)
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very nice topic... wow ...
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Old 04-26-2010, 01:36   #9 (permalink)
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NEED THE DPIsnt.exe FOR WINDOWS 7 64 BIT, SO I CAN USE THE NEW FTDI DRIVERS, PLEASE IF ANYBODY CAN HELP UPLOAD THEM, THEY ARE IN THE HWK INSTALLER I BELIEVE, ITS LIKE A PLATFORM TO ALLOW THE FTDI DRIVERS TO INSTALL.....NEED THEM BADLY, UPLOAD PLEASE
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Old 04-28-2010, 00:32   #10 (permalink)
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Quote:
NEED THE DPIsnt.exe FOR WINDOWS 7 64 BIT, SO I CAN USE THE NEW FTDI DRIVERS, PLEASE IF ANYBODY CAN HELP UPLOAD THEM, THEY ARE IN THE HWK INSTALLER I BELIEVE, ITS LIKE A PLATFORM TO ALLOW THE FTDI DRIVERS TO INSTALL.....NEED THEM BADLY, UPLOAD PLEASE

try this let us know if it workkkkkkkkkkkkkkkk
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Old 05-04-2010, 02:36   #11 (permalink)
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TRY WHAT, UPLOAD PLEASE THE DPIsnt.exe
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Old 05-04-2010, 08:06   #12 (permalink)
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upgrade pro................
i was success to upgrade 1st but i face problem on my computer and format it and i again start but i have now problem thats its not being upgrade so plz any 1 who can help me
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Old 11-05-2010, 07:05   #13 (permalink)
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nice work bro.thanx

Quote:
Originally Posted by sweetboy View Post
1. Run the update client.
2. Select your language.
3. Click "Next".
4. Wait until the "Update UFS Firmware" button is enabled and then click it.
5. Select req.fbi file, you will need to get this file from the support area.
6. After a few seconds the process will complete and create a file called xxxxxx.req. (where xxxxxx is your UFS serial number)
7. use update tool to creat xxxx fbi file and write to hwk
and you will able to use hwk software


.................thanx............
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Old 06-26-2011, 05:34   #14 (permalink)
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hi friends,

i'have not access in the support for this error auth 20 the file please?

tnx

BR.
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Old 07-08-2011, 15:02   #15 (permalink)
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Quote:
Originally Posted by gprsman View Post
hi friends,

i'have not access in the support for this error auth 20 the file please?

tnx

BR.
DO NOT, perform this process unless you have Box Auth Error 20, update client reports "use Update Firmware to authorise UFS !" or you are advised to do so.

1. Run the update client.
2. Select your language.
3. Click "Next".
4. Wait until the "Update UFS Firmware" button is enabled and then click it.
5. Select req.fbi file, you will need to get this file from the support area.
6. After a few seconds the process will complete and create a file called xxxxxx.req. (where xxxxxx is your UFS serial number)
7. Send this file to your UFS reseller.
8. When you receive xxxxxx.fbi from your UFS reseller, perform steps 1-4 above.
9. Select xxxxxx.fbi
10. After a few seconds your box will be authorised.

Your UFS reseller is the only person who can help with this process, do not ask here in the forum, we will not generate xxxxxx.fbi files for you.

NOTES:-

1. the xxxxxx.fbi file sent by your UFS reseller is one time use only.
2. once you have made the xxxxxx.req file, do not perform any other steps on the box, since this will cause the xxxxxx.fbi file to be out of sync.
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