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Old 05-16-2007, 21:16   #1 (permalink)
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Infinity setUp (New User) - Insatallation Problem!!

Infinity setUp (New User) - Insatallation Problem!!

Plz xplain me how to install my infinity box???

It always show:

Erro when establishing context !
SmartCard API error #801xxx1D
The Smart card resource manager is not running.


what is the problem plz???
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Old 05-16-2007, 21:24   #2 (permalink)
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hello!

have you followed instalation instructions:

1. Run: Infinity_Drv.exe

After this installation part will be completed, make the next steps:



2. Run: Program Files\InfinityBox\Drivers\e-gate_W2k_XP\Setup.exe

3. Insert Box dongle into USB port

Your system now have three new devices:

1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator

2. Smart card readers -> e-gate USB Smart card reader

3. e-gate USB Smart Cards -> e-gate USB Smart Card

4. Insert Cable and select drivers from folder: Program Files\InfinityBox\Drivers\Cable



at what point you get this error?
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Old 05-16-2007, 23:01   #3 (permalink)
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@khem
also it's good idea for new user to read FAQ, especially this page with explanation about The Smart card resource manager is not running problem:
F.A.Q., Contacts, Supported models, Cables/pinouts
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Old 06-23-2007, 18:24   #4 (permalink)
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Exclamation After following setup steps i got this nw (in new window xp)

After following "setup" steps i got this nw
(in new window xp)









PLZ HELP???????
im down wiz this!!!!!!!

khem


Quote:
Originally Posted by InfinityHelp View Post
hello!

have you followed instalation instructions:

1. Run: Infinity_Drv.exe

After this installation part will be completed, make the next steps:



2. Run: Program Files\InfinityBox\Drivers\e-gate_W2k_XP\Setup.exe

3. Insert Box dongle into USB port

Your system now have three new devices:

1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator

2. Smart card readers -> e-gate USB Smart card reader

3. e-gate USB Smart Cards -> e-gate USB Smart Card

4. Insert Cable and select drivers from folder: Program Files\InfinityBox\Drivers\Cable



at what point you get this error?
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Old 06-24-2007, 11:15   #5 (permalink)
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STILL WAITING AN ANSWER
MY RESELLER IS TOO FAR, ANY IDEA WAT TO DO WIZ MY BOX??

PLZ HELP??
NEED INFINITY SUPPORT!
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Old 06-24-2007, 20:18   #6 (permalink)
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Hello,

Yes, it's very very very interesting to see you DeviceManager picture with info about IDE controllers and Video controller, but could you, please, be so kind and make installation process again as described in installation instruction.

Pls, download latest drivers v1.4 from support areea, install "Main Installation package" and see results.
In case of problems tell me at what step ypou have an error and what smart-card device not work !!!
Also PLEASE, read this about your first problem with "The Smart card resource manager is not running.":
http:///vbb/showpo...11&postcount=3

And please, always read my answers and advices before write here text in red color with messages like "still waiting" !
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Old 06-25-2007, 18:17   #7 (permalink)
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1. Run: Infinity_Drv.exe Infinity-Box_Drivers_v1[1].4 ok

After this installation part will be completed, make the next steps:



2. Run: Program Files\InfinityBox\Drivers\e-gate_W2k_XP\Setup.exe ok

3. Insert Box dongle into USB port ok

Your system now have three new devices: IM NOT SURE I`V THIS

1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator

2. Smart card readers -> e-gate USB Smart card reader

3. e-gate USB Smart Cards -> e-gate USB Smart Card



4. Insert Cable and select drivers from folder: Program Files\InfinityBox\Drivers\Cable ** WINDOWS DIDNT RECOGNISE BOX AS NEW HARDWARE, AND WHEN I OPEN S/W IT SAY DONGLE NOT FOUND


Plz help!!!
i think its a problem wiz box..
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Old 06-25-2007, 21:27   #8 (permalink)
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hello!

what means "IM NOT SURE I`V THIS".
did you opendevice manager and check?
which of this 3 devices you have and which not?
1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator
2. Smart card readers -> e-gate USB Smart card reader
3. e-gate USB Smart Cards -> e-gate USB Smart Card
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Old 06-27-2007, 18:06   #9 (permalink)
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Exclamation device manager

OK MONSIEUR
I DONT HV THIS, U CAN C IN PIC...
PROBLEM IS WHERE!!?








Quote:
Originally Posted by InfinityHelp View Post
hello!

what means "IM NOT SURE I`V THIS".
did you opendevice manager and check?
which of this 3 devices you have and which not?
1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator
2. Smart card readers -> e-gate USB Smart card reader
3. e-gate USB Smart Cards -> e-gate USB Smart Card
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Old 06-28-2007, 16:22   #10 (permalink)
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STILL WAITING AN ANSWER
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Old 06-28-2007, 17:40   #11 (permalink)
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hello!

looks like problem with your PC. can you try to install on some other PC?
the main thing to check if PC recognise box when you insert it
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Old 06-29-2007, 16:56   #12 (permalink)
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yes new hardware is indicated on first installation...

Plz help
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Old 07-01-2007, 10:45   #13 (permalink)
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still waiting support
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Old 07-02-2007, 06:51   #14 (permalink)
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Here is instruction for you:

have you followed instalation instructions:

1. Run: Infinity_Drv.exe

After this installation part will be completed, make the next steps:



2. Run: Program Files\InfinityBox\Drivers\e-gate_W2k_XP\Setup.exe

3. Insert Box dongle into USB port

Your system now have three new devices:

1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator

2. Smart card readers -> e-gate USB Smart card reader

3. e-gate USB Smart Cards -> e-gate USB Smart Card

4. Insert Cable and select drivers from folder: Program Files\InfinityBox\Drivers\Cable

at what point you get this error?


which of this 3 devices you have and which not?
1. e-gate Virtual Reader Enumerators -> e-gate Virtual Reader Enumerator
2. Smart card readers -> e-gate USB Smart card reader
3. e-gate USB Smart Cards -> e-gate USB Smart Card
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Old 05-29-2008, 22:55   #15 (permalink)
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Infinity Main Setup V2.12 New rekease

Please note that i am having problem with downloading new infinity main setup version 2.12 recently released. It took me several hours to download it in 10 parts only to discover that they were all corrupt. Please let me know if i can use speed download manager and why is it now that i must use the search button before the installation package could be found?
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