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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Saras Boxes > HWK

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Old 02-27-2011, 12:39   #1 (permalink)
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Thumbs up ★★ UFSx+HWK Install Files Mirrors & Install Instructions ★★

UFSx_Support_Suite_Setup_v02.03.00.06.exe - UFSx_Support_Suite_Setup_v02.03.00.06.exe


DHLT Files - Samsung Fast Code Calc Tables

_DHT.part01.exe - _DHLT.part01.exe - _DHLT.part01.exe
_DHT.part02.rar - _DHLT.part02.rar - _DHLT.part02.rar
_DHT.part03.rar - _DHLT.part03.rar - _DHLT.part03.rar
_DHT.part04.rar - _DHLT.part04.rar - _DHLT.part04.rar
_DHT.part05.rar - _DHLT.part05.rar - _DHLT.part05.rar
_DHT.part06.rar - _DHLT.part06.rar - _DHLT.part06.rar
_DHT.part07.rar - _DHLT.part07.rar - _DHLT.part07.rar


1. Uninstall ALL previous versions, you MUST uninstall HWK Suite BEFORE trying to uninstall HWK Support Suite Setup.
2. Install UFSx Support Suite Setup
3. Connect your UFSx+HWK before running the UFSx Control Panel
4. Run UFSx Control Panel
5. Switch to the "Hardware" Tab
6. If you only have one UFSx connected it will be selected, if more than one, select the check box next to the required UFSx. You can click "Scan Boxes" to refresh the list if you have connected further boxes since opening the Control Panel
7. Click "Check Box"
8. Click "Update Box"
9. Click "Check Box" - Make sure "Box Status" = "True" or "Bad Software" and "Server Status" = "Support Ok", before proceeding
10. Switch to the "Software" Tab
11. Amend "Application Install Path" and/or "Nokia Install Path", if required.
12. Click "Check Server"
13. Click "Install"
14. If you have more than 1 UFSx+HWK run steps 5-13 for each UFSx+HWK (NOTE: You must install atleast 1 item at step 13)


How to install same UFSx+HWK to 2nd PC.

Same as above and you must complete ALL steps.


How to add further UFSx+HWK after initial install.

Steps 4-13 as above


DHLT Files
Should be extracted and installed too:-
C:\Program Files\SarasSoft\UFS\UFS_SAMs\_DHT for 32bit PCs
C:\Program Files (x86)\SarasSoft\UFS\UFS_SAMs\_DHT for 64bit PCs


Odia.

Last edited by Odia The Ultimate; 08-20-2014 at 20:14.
 
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Old 03-16-2014, 16:41   #2 (permalink)
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Customers who are experiencing the panel hanging on "check box" or "update box", should try to use the older driver and see if the problem is gone.

How to install older driver.
------------------------------


1. Make sure your UFSx device is connected to your PC.
2. Right click "My Computer" and "select Manage"
3. Click "Universal Serial Bus controllers"
4. Right click "UFSx Device, (c) SarasSoft" and select "Uninstall"
5. Right click your computer name at the top of the list and select "Scan for hardware changes"
6. When the Hardware Wizard opens, Select "No, not this time" and then Click "Next"
7. Select "Install from a list or specific location (Advanced)" and then Click "Next"
8. Make sure "Search for the driver in these locations" is selected, "Search removable media ..." is deselected and "Include this location in the search:" is selected
9. Click "Browse" and either:-
for x86 Windows - C:\Program Files\SarasSoft\UFS\UFS_USB_Driver\OLD
for x64 Windows - C:\Program Files (x86)\SarasSoft\UFS\UFS_USB_Driver\OLD
10.Click "Next", click "Continue anyway" to any messages and then "Finish"
You have now installed the old driver, when you run UFS_Panel, you should see these driver versions:-
Versions: Ufs2xx.dll 3.1.19, Ufs2xx.sys 2.6.0
if you see
Versions: Ufs2xx.dll 3.2.7, Ufs2xx.sys 2.8.30
then you are still using the latest drivers and you should try the above process again.
 
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Old 03-16-2014, 16:47   #3 (permalink)
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Since DCTxBB5 release 2.3.0.3 XP users will have a message about winusb.dll not being loaded, this is because WinUSB is not native in Windows XP, to resolve the problem, install the Nokia WinUSB drivers.

They are available on support in :- Root / HWK_SW / Drivers

WinUSB Drivers x64 ext.msi or
WinUSB Drivers x86 ext.msi
 
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