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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG

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Old 11-13-2009, 13:40   #1 (permalink)
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Octopus Box User Manual & FAQ

Q: What is Octopus box?
A: Octopus Box is a professional device for LG cell phone service. This box can be used to unlock, flash and recover LG phones, resolve freeze problems and restore IMEI, NVM, camera and network.

Q: What kind of warranty does Octopus have?
A: Octopus warranty: 6 months. It starts when Octopus is updated for the first time. Please note, that cables are the accessories and are not covered by warranty.
Q: Where can I get technical support for Octopus?
A: You can get technical support by sending e-mail to support@octopusbox.com or at theGSM Forum. Information about Octopus is available at the official web site.

Q: When I connected the phone to the PC USB port, the system detected a new device and asked for the driver. Where can I find (download) the driver for my phone?
A: Required drivers are available at the official web-site

Q: Where can I get firmware files for Octopus?
A: Octopus Box Software uses its own type of files (.oct). You can download firmware files at Boot-Loader V2.0 or convert native LG flash files to the “.oct” type using the built-in converter.

Q: After reflashing, my phone shows “Unavailable Media File”.
A: Use “Repair phone” option after reflashing.

Q: How do I unlock LG U300, U310, U450, U830, U880, U890, U900?
A: To unlock LG U300, U310, U450, U830, U880, U890, U900, download the appropriate firmware from the folder “Firmware for unlock” at official support area, write the firmware to the handset, click “Unlock” and follow program instructions.

Q: I couldn’t finish reflashing my phone because the PC stopped responding (or because of a power line surge). Now my phone reboots every time I power it on.
A: Charge the battery more then 50 %, simultaneously press «2»+«5»+«Pwr» buttons to start the phone in the emergency mode and reflash it again.

Q: How do I unlock phones LG L704i, L705i, L705iX, L706ie, L852i, L01A, L03A?
A: To unlock LG L704i, L705i, L705iX, L706ie, L852i, L01A, L03A, do the following steps:
1. Power on the phone and disconnect the USB cable (in case it is connected).
2. On the phone keypad, enter #17320508*# (for L03A code 3845#*03#)
3. Go to «Port Settings» and select «QCT mode».
4. Go to «Port Settings», choose «Diag Setting» and select «USB Set for Diag».
5. Connect the cable to your phone, install drivers and enter «Unlock».
Q: How can I remove the user code in LG L704i, L705i, L705iX and L706ie?
A: To remove the code, enter #17320508*# on the phone keypad to access service menu, then select «Factory reset».
Q: How to use LG Qualcomm language editor?
A: Look this video manuals:
http://www.octopusbox.com/eng/galler...es_editing.flv - KF310 languages editing
http://www.octopusbox.com/eng/galler...es_editing.flv - KU990i languages editing
Octopus Box registration

1. Connect Octopus Box to PC.
2. Launch Octopus Box Software.
3. In the language and country field choose your interface language and country.
4. Click “OK”. The card update wizard will appear.
5. Click “Next” and follow wizard instructions.

Problems with registration

If your Octopus Box Software copy won’t register, please send an e-mail to support@octopusbox.com. with the description of the problem and the update wizard log attached. The log is located in C:\Program Files\GsmServer\Octopus\LOG

Support & options



To access support options and software configuration, choose “Support & Options” at the top of the program window (element 1).

Finding a phone model
To find a phone model, choose the model name in the “Phone Model” field (element 2) and click “Select” (element 3). You will be taken to the corresponding tab.

Changing interface language
To change the language of the program interface, use the “Language” select (element 4).

Log window
The Log window shows instructions for your further steps and progress of operations (element 5).

Phone connection status
In the left hand bottom corner you may see your phone current connection status (element 6).

Octopus card serial number
In the left hand bottom corner you can see your Octopus card serial number (element 7).

Operation progress (element 8)

“Show hints” on/off button (element 9)
Use this button to enable or disable information tooltips.

Firmware converter (element 10)
Use this button to convert original firmware to Octopus box format.

Octopus card update wizard.
To launch Octopus card update wizard, click “Update Wizard” (element 11).

Octopus Box Software update
To get the link to the latest version of Octopus Box Software, click “Update Software” (element 12).

Support zone
To access Octopus Box Software file Support zone, click “Go to support” (element 13).

To ensure correct work of Octopus Box Software, use only PC internal ports. Do NOT use USB hubs or extension cords!


Working with phones based on Analog Device Microcontrollers



Connecting the phone

1. Select “LG Analog devices” in the Octopus Box Software window (element 1).
2. Select phone model (element 2).
3. Select the COM port Octopus Box is connected to (element 3).
4. Select COM port baud rate (element 4).
5. Connect the phone to Octopus Box using a cable (to check the cable type, click “Cable: ХХХХ”) (element 5).
6. Click “Connect” and follow program instructions (element 6).

Writing firmware to the phone

1. Connect the phone as explained above.
2. Select the firmware file compatible with your phone (element 7).
3. To erase user data from the phone, check “Erase flash before writing firmware” (element 8).
4. Click “Write Firmware” and follow program instructions (element 9).

Reading Cal data, Full Flash and EEPROM files

1. Connect the phone as explained above.
2. To read the Cal. data file, click “Read Cal. data” (element 10).
3. To read the Full Flash file, click “Read Full Flash” (element 11).
4. To read the EEPROM file, click “Read EEPROM” (element 12).

Writing Cal. data, Full Flash and EEPROM files

1. Connect the phone as explained above.
2. To write the Cal. data file, click “Write Cal. data” (element 13).
3. To write the Full Flash file, click “Write Full Flash” (element 14).
4. To write the EEPROM file, click “Write EEPROM” (element 15).

Unlocking the phone

1. Connect the phone as explained above.
2. Click “Unlock” (element 16).

Reading phone information

1. Make sure the phone is on and connect it to Octopus Box as explained above.
2. Click “Read phone info” (element 17).

Factory reset

1. Make sure the phone is on and connect it to Octopus Box as explained above.
2. Click “Factory reset” (element 18).

Fixing IMEI serial number

1. Make sure the phone is on and connect it to Octopus Box as explained above.
2. Enter the original 14 digit IMEI serial number in the corresponding field (element 19).
3. Click “IMEI Fix” (element 20).

Converting firmware

1. Octopus Box Software uses its own type of files (.oct). You can use files from the Support zone or convert native LG flash files to the “.oct” type using the built-in converter.
To convert firmware from the original format to “.oct”, click “Firmware converter” (element 21).


Working with phones based on Infineon Microcontrollers



Connecting the phone

1. Select “LG Infineon” in the Octopus Box Software window (element 1).
2. Select phone model (element 2).
3. Select the COM port Octopus Box is connected to (element 3).
4. Select COM port baud rate (element 4).
5. Connect the phone to Octopus Box using a cable (to check the cable type, click “Cable: ХХХХ”) (element 5).
6. Choose COM or USB connection (element 6).
7. Click “Connect” and follow program instructions (element 7).

Writing firmware to the phone

1. Connect the phone as explained above.
2. Select the firmware file compatible with your phone (element 8).
3. Click “Write Firmware” and follow program instructions (element 9).

Reading Full Flash and EEPROM files

1. Connect the phone as explained above.
2. To read the Full Flash file, click “Read Full Flash” (element 10).
3. To read the EEPROM file, click “Read EEPROM” (element 11).

Writing Full Flash и EEPROM files

1. Connect the phone as explained above.
2. To write the Full Flash file, click “Write Full Flash” (element 12).
3. To write the EEPROM file, click “Write EEPROM” (element 13).

Reading unlock codes

1. Connect the phone as explained above.
2. Click “Read codes” (element 14).

Unlocking the phone

1. Connect the phone as explained above.
2. Click “Unlock” (element 15).

Reading phone information

1. Make sure the phone is on and connect it to Octopus Box as explained above.
2. Click “Read phone info” (element 16).

Factory reset

1. Make sure the phone is on and connect it to Octopus Box as explained above.
2. Click “Factory reset” (element 17).

Fixing the IMEI serial number

1. Make sure the phone is on and connect it to Octopus Box as explained above.
2. Enter the original 14 digit IMEI serial number in the corresponding field (element 18).
3. Click “IMEI A Fix” (element 19).
4. For a dual SIM card phone, enter the second IMEI(element 20).
5. Click “IMEI B Fix” (element 21).

Converting firmware

1. Octopus Box Software uses its own type of files (.oct). You can use files from the Support zone or convert nativeLG flash files to the “.oct” type using the built-in converter.
To convert firmware from the original format to “.oct”, click “Firmware converter” (element 22).


Working with phones based on Texas Instrument Microcontrollers



Connecting the phone

1. Select “LG Texas Instruments” in the Octopus Box Software window (element 1).
2. Select phone model (element 2).
3. Select the COM port Octopus Box is connected to (element 3).
4. Select COM port baud rate (element 4).
5. Connect the phone to Octopus Box using a cable (to check the cable type, click “Cable: ХХХХ”) (element 5).
6. Choose COM or USB connection (element 6).
7. Click “Connect” and follow program instructions (element 7)

Writing firmware to the phone

1. Connect the phone as explained above.
2.Select the firmware file compliant with your phone (element 8).
3.Click “Write Firmware” and follow program instructions (element 9).

Reading Full Flash and EEPROM files

1. Connect the phone as explained above.
2. To read the Full Flash file, click “Read Full Flash” (element 10).
3. To read the EEPROM file, click “Read EEPROM” (element 11).

Writing Full Flash и EEPROM files

1. Connect the phone as explained above.
2. To write the Full Flash file, click “Write Full Flash” (element 12).
3. To write the EEPROM file, click “Write EEPROM” (element 13).

Reading unlock codes

1. Connect the phone as explained above.
2. Click “Read codes” (element 14).

Unlocking the phone

1. Connect the phone as explained above.
2. Click “Unlock” (element 15).

Reading the phone information

1. Make sure the phone is on and connect it to Octopus Box as explained above.
2. Click “Read phone info” (element 16).

Factory reset
1. Make sure the phone is on and connect it to Octopus Box as explained above.
2. Click “Factory reset” (element 17).

Fixing the IMEI serial number

1. Make sure the phone is on and connect it to Octopus Box as explained above.
2. Enter the original 14 digit IMEI serial number in the corresponding field (element 18).
3. Click “IMEI Fix” (element 19).

Converting firmware

1. Octopus Box Software uses its own type of files (.oct). You can use files from the Support zone or convert native LG flash files to the “.oct” type using the built-in converter. To convert firmware from the original format to “.oct”, click “Firmware converter” (element 20).


Working with phones based on Qualcomm Microcontrollers



Connecting the phone

1. Select “LG Qualcomm” in the Octopus Box Software window (element 1).
2. Connect the phone to Octopus Box using a cable (to check the cable type, click “Cable: ХХХХ”) (element 2).
3. Click “Read the information” (element 3).

Writing firmware to the phone

1. Connect the phone as explained above.
2.Select the firmware file compliant with your phone (element 4).
3. Click “Write Firmware” and follow program instructions (element 5).

Dumping RAM

1.Connect the phone as explained above.
2.The option “Dump RAM” allows dumping phone memory (element 6).

Reading NVM file

1. Connect the phone as explained above.
2. To read the NVM file, click “Read NVM” (element 7).

Writing NVM file
1. Connect the phone as explained above.
2.To write the NVM file, click “Write NVM” (element 8).

Unlocking the phone

1. Connect the phone as explained above.
2. Click “Unlock” (element 9).

Restoring Security zone from the backup

1. Connect the phone as explained above.
2. Click “Restore from backup” (element 10).

Repairing NVM

1. Connect the phone as explained above.
2. Click “Repair NVM” (element 11).

Repairing Security zone

1. Connect the phone as explained above.
2. Click “Repair Security zone” (element 12).

Repairing the Bluetooth serial number

1. Connect the phone as explained above.
2. Enter 6 hexadecimals of your phone original Bluetooth serial number in the corresponding field (element 13).
3. Click “Repair BT” (element 14).

Fixing the IMEI serial number

1. Make sure the phone is on and connect it to Octopus Box as explained above.
2. Enter the original 14 digit IMEI serial number in the corresponding field (element 15).
3.Click “IMEI Fix” (element 16).

Repairing the country

1. Select the country of purchase (element 17).
2. Click “Repair country” (element 18).

Converting firmware

1. Octopus Box Software uses its own type of files (.oct). You may use files from the Support zone or convert native LG flash files to the “.oct” type using the built-in converter.
To convert firmware from the original format to “.oct”, click “Firmware converter” (element 19).


Working with phones based on MTK Microcontrollers



Connecting the phone
1. Select “LG MTK” in the Octopus Box Software window (element 1).
2. Select phone model (element 2).
3. Select the COM port Octopus Box is connected to (element 3).
4. Select COM port baud rate (element 4).
5. Connect the phone to Octopus Box using a cable (to check the cable type, click “Cable: XXXX”) (element 5).

Writing firmware to the phone

1. Connect the phone as explained above.
2.Select the firmware file compliant with your phone (element 6).
3. Click “Write Firmware” and follow program instructions (element 7).

Reading Full Flash and EEPROM files

1.Connect the phone as explained above.
2.To read the Full Flash file, click “Read Full Flash” (element 8).
3. To read the EEPROM file, click “Read EEPROM” (element 9).

Writing Full Flash and EEPROM files

1. Connect the phone as explained above.
2. To write the Full Flash file, click “Write Full Flash” (element 10).
3. To write the EEPROM file, click “Write EEPROM” (element 11).

Formatting File System

1.Connect the phone as explained above.
2.Click “Format FFS” and follow program instructions (element 12).

Reading unlock codes

1. Connect the phone as explained above.
2. Click “Read codes” and follow program instructions (element 13).

Unlocking the phone

1. Connect the phone as explained above.
2. Click “Unlock” and follow program instructions (element 14).

Repairing phone reset

1. Connect the phone as explained above.
2. To repair phone reset after overloading it with content, click “Repair phone reset” and follow program instructions (element 15).

Reading the phone information

1.Make sure the phone is on and connect it to Octopus Box as explained above.
2.Click “Read phone info” (element 16).

Fixing the IMEI serial number

1.Make sure the phone is on and connect it to Octopus Box as explained above.
2. Enter the original 14 digit IMEI serial number in the corresponding field (element 17).
3. Click “IMEI Fix” (element 18).

Converting firmware

1. Octopus Box Software uses its own type of files (.oct). You can use files from the Support zone or convert native LG flash files to the “.oct” type using the built-in converter.
To convert firmware from the original format to “.oct”, click “Firmware converter” (element 19).


Working with phones based on SEMC Microcontrollers



Connecting the phone

1. Select “LG SEMC” in the Octopus Box Software window (element 1).
2. Select phone model (element 2).
3. Select the COM port Octopus Box is connected to (element 3).
4. Select COM port baud rate (element 4).
5. Connect the phone to Octopus Box using a cable (to check the cable type, click “Cable: ХХХХ”) (element 5).

Writing firmware to the phone

1. Connect the phone as explained above.
2. Select the firmware file compliant with your phone (element 6).
3. Click “Write Firmware” and follow program instructions (element 7).

Reading Full Flash and GDFS files

1. Connect the phone as explained above.
2. To read the Full Flash file, click “Read Full Flash” and follow program instructions (element 8).
3. To read the GDFS file, click “Read GDFS” and follow program instructions (element 9).

Writing Full Flash and GDFS files

1. Connect the phone as explained above.
2. To write the Full Flash file, click “Write Full Flash” and follow program instructions (element 10).
3. To write the GDFS file, click “Write GDFS” and follow program instructions (element 11).

Unlocking the phone

1. Connect the phone as explained above.
2. Click “Unlock” and follow program instructions (element 12).

Repairing the phone

1. If the phone won’t connect due to a wrong firmware, use the “Repair” button (element 13).

Using the testpoint

1. To restore the phone, select “Use testpoint” (element 14).
2. To connect the phone using testpoint, you need to connect jumper according to the picture. To see the picture, click “Show testpoint” (element 15).

Converting firmware

1.Octopus Box Software uses its own type of files (.oct). You can use files from the Support zone or convert native LG flash files to the “.oct” type using the built-in converter.
To convert firmware from the original format to “.oct”, click “Firmware converter” (element 16).

Last edited by Gsmserver; 04-22-2011 at 12:54.
 
The Following 10 Users Say Thank You to Octopus box For This Useful Post:
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Old 11-13-2009, 13:49   #2 (permalink)
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where can we buy this box is there a reseller here in the Philippines? how much is the cost?
 
Old 11-13-2009, 13:56   #3 (permalink)
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You can buy Octopus Box from any country in the world.
The list of official resellers is here: http://octopusbox.com/buynow
 
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Old 11-13-2009, 14:01   #4 (permalink)
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NOT ABLE TO FIND ANY RESELLER IN INDIA.


WBR
sahil2000ind
 
Old 11-13-2009, 17:45   #5 (permalink)
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can this tool unlock and/repair Lg U400?
 
Old 11-13-2009, 18:36   #6 (permalink)
Cheater -Don't Deal with him-
 
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Need a resaller in Pakistan.Let us know any resllaer located here.
br
 
Old 11-14-2009, 16:58   #7 (permalink)
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Quote:
Originally Posted by sahil2000ind View Post
NOT ABLE TO FIND ANY RESELLER IN INDIA.


WBR
sahil2000ind
Buy it from gsmserver and ship to india
 
Old 11-16-2009, 01:35   #8 (permalink)
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any reseller for philippines?
 
Old 11-16-2009, 23:25   #9 (permalink)
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Hope this will not ask for Money after 6 Month ?
 
Old 11-18-2009, 05:57   #10 (permalink)
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yes its same as smart clip , after one year i think it will ask for money for downloading files from support !!
correct me if i am wrong
BR
Faisal_Computer
 
Old 12-01-2009, 07:49   #11 (permalink)
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Quote:
Originally Posted by faisal_computer View Post
yes its same as smart clip , after one year i think it will ask for money for downloading files from support !!
Correct me if i am wrong
br
faisal_computer
.................................................. .................

boot loader

...............................
...............................

I agree with u

any way price in dollers..?
 
Old 12-29-2009, 14:23   #12 (permalink)
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hi there new user here



i dont know whats the problem here



pls help i dont know where can i get files for supported model




thanks
shoktong
 
Old 12-29-2009, 14:50   #13 (permalink)
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Type https://www.boot-loader.com
Should solve certificates mismatch. Or just add an exception to your browser.
 
Old 12-29-2009, 15:23   #14 (permalink)
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all ready register there
but it say invalid user/password pls try again
if i register new it said some one using my email
what this problem sir?
pls check



br
shoktong
 
Old 12-29-2009, 15:40   #15 (permalink)
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2 shoktong:

PM me please your boot-loader's username and e-mail address.

Seems you do not activate your account yet.

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